Frequently Asked Questions
A. To Ensure That We Provide You With The Freshest And Highest Quality Cupcakes, We Request That You Place Your Order At Least 48 Hours In Advance. This Lead Time Allows Our Bakers To Prepare And Bake Your Cupcakes To Perfection. We Recommend Providing Us With As Much Notice As Possible For Weddings And Other Large Orders. However, We Understand That Sometimes You May Have Last-Minute Needs Or Unexpected Events. In Those Cases, Please Do Not Hesitate To Reach Out To Us And We Will Do Our Best To Accommodate Your Request, Depending On Our Availability. We Offer Various Ways To Place Your Order, Including Online Ordering, Email, And On Instagram.
A. Our Cupcakes Are Baked Fresh Every Day Using High-Quality Ingredients, And We Take Pride In Delivering The Freshest And Most Delicious Cupcakes To Our Customers. When Stored Properly, Our Cupcakes Can Stay Fresh For Up To Three Days After Purchase. To Maintain The Freshness Of Your Cupcakes, We Recommend That You Store Them In A Cool, Dry Place, Away From Direct Sunlight, Moisture, Or Heat. You Can Keep Them At Room Temperature, And There Is No Need To Refrigerate Them Unless You Live In A Particularly Hot And Humid Climate. If You Do Refrigerate Your Cupcakes, Please Make Sure To Store Them In An Airtight Container To Prevent Them From Drying Out Or Absorbing Any Odours From Other Foods. Before Serving, We Suggest That You Bring The Cupcakes To Room Temperature For At Least 30 Minutes To Allow The Flavours And Texture To Fully Develop.
A. We Deliver To Sydney-Wide For Only $25.00. Unfortunately, We Do Not Have A Pick-Up Location And We Do Not Deliver Outside Of The Sydney Metro Region At This Stage.
A. Regarding Delivery, We Offer A Convenient And Reliable Delivery Service To Your Home Or Office. If Nobody Is Home To Accept The Delivery, Our Delivery Person Will Leave The Cupcakes At A Safe And Secure Location, Such As Your Front Porch, Lobby, Or Reception Area. Our Couriers Will Notify The Recipient If This Occurs.
A. Yes! We Offer Customised Orders For Individuals As Well As For Businesses And Organisations Of All Sizes. We Are Happy To Work With You To Create An Order That Meets Your Specific Needs And Preferences.
Whether You Are Looking For Branded Cupcakes, Unique Floral Designs Or A Specific Colour Palette, We Can Tailor Our Cupcakes To Match Your Corporate Image, Message, Or Event Theme.
A. We Don’t Offer Same Day Delivery, Our Cupcake Bouquets Are Carefully Crafted And Decorated By Our Team Of Skilled Bakers And Decorators. We Take Great Pride In Our Work And Want To Ensure That Each Cupcake Bouquet Is Perfect And Meets Our High Standards. For This Reason All Orders Are Baked And Decorated To Order And Need To Be Placed Before 3pm For Next Day Delivery (Depending On Availability).
A. Yes, All Ingredients Used In Our Baked Bouquet Kitchen Are Halal.
A. Our Cupcakes May Include Egg, Wheat, Cocoa, Sugar, Milk, Thickened Cream, Nuts And Butter. Our Cupcakes May Also Contain Traces Of The Following Allergens: Peanut, Tree Nut, Sesame, Soy. Please Consider When Placing An Order, We Use Food Colour Additives In Our Buttercream. If You Require More Information About Colour Additives Please Email Us To Further Discuss.
A. Yes, Our Bouquets Are Great As Edible Floral Centrepieces Or As Your Main Cake. We Can Customise Size And Colour To Your Requirements.
A. Yes. At Checkout You Will Have The Option To Type The Gift Card Message At No Additional Cost.